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Tenant Survey

Welcome to your 2024 Tenant Satisfaction Survey.

It is very important for us to listen to your views about the services we offer. Please spare a few minutes of your time by giving us your feedback. This feedback can make a real difference to the way we deliver services in the future and more importantly where we can improve.

As a THANK YOU for providing your views you will be entered into a prize draw for High Street Vouchers starting from £100.

If you have any questions or concerns about this survey, or need a copy in an alternative format, please contact NWH on 01492 572 727 .

How to fill it in

  • Your answers are saved after every page and/or when clicking ‘resume later’ from the top menu.
  • Some questions require an answer before you can continue to the next section.
  • The survey will automatically skip some questions if they don't apply to you.
  • You can swap between Welsh and English at any time using the drop-down selector.
  • For any technical difficulties please contact support@arp-research.co.uk
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If you already have a code, such as from a postal survey, enter it below and click continue.

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For everyone else, enter an email below and click continue to login. You will also get a copy of your code emailed to you.

We have provided your contact details to an independent company called ARP Research to carry out this survey on our behalf in line with data protection rules (GDPR) and the Market Research Society Code of Conduct. Anything you tell ARP Research is completely confidential which means that, however you take part, your answers will be separated from your identity. In addition, your details will only be used for this survey and will be stored for no longer than necessary. For more detail please click here.
 
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